Delivery and return

Delivery fee

France: Free shipping on all orders over 200 Euros. For all orders below 200 Euros, a flat fee of 10 Euros will be charged.

International: Free shipping on all orders over 250 Euros. For all orders below 200 Euros, VITOS will charge a flat fee of 15 Euros for Europe, 20 Euros for the rest of the world.

 

Standard Shipping and Handling    

Orders are processed once credit card authorization and verification have been obtained. According to destination, orders are shipped using DHL or Colissimo (The French Post express service) and will be delivered within maximum 5 days in France, 8 days for delivery to any EU country and maximum 12 days for the rest of the world.

For international orders (out of the EU), shipping conditions are DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties on orders placed outside of the EU.

 

Order Tracking    

You can check the status of your order with the tracking information provided. This will show you the progression of your order, including shipping status.

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